FAQ’s

The easiest way to clean leather is with a mild soap and a warm damp cloth. The most effective way to clean the stain or spill is to simply rub with a circular motion around the stain and then withdraw. Mild cleaning solutions and waxes are also acceptable to clean and condition the product. Ink marks are best extracted by an art gum eraser. Leather is a natural product with its own unique characteristics, style, comfort and durability. The leather industry is one of the oldest know to man and it’s methods have changed little over the years. Upholstering leather furniture is still the work of craftsmen. Every piece is hand finished to ensure your upholstery is individual in every way. During it’s life leather will have been subjected to many environments and will always bear natural marks and blemishes as a result of how and where the animal lived. These blemishes may appear as scars, growth lines, bush marks, crease’s or bites. In addition, each individual hide may exhibit surface grain variation which in turn may result in areas of your upholstery differing in grain appearance. These natural features are a hallmark of an authentic leather product and in no way detract from or weaken it’s wearing qualities. Leather upholstery can be permanently stained by continuous contact with non color fast clothing. As a result more advanced tanning and finishing processes, leather can be made softer and more supple, a quality maintained throughout the life of the furniture. Cushions and arms are normally softer than the rest of the sofa or chair, so wrinkles and creases will form in these areas during use. This is normal and should not be a cause for concern.

No! Leather is a natural article not a man made textile so the leather itself will breathe. Leather will adjust to the temperature of the body.

RM Italia uses semi aniline dyed leathers. These leathers are by far the most versatile because they have a light coat of polyurethane protection sprayed on the surface of the leather itself. The solution referred to as aniline is used to color the raw leather itself. The term “semi” refers to color and protection and the term “fully” only refers to leathers that have no protection; only color.

These leathers are very inexpensive and considered to be base grade leathers. RM Italia does not use these types of leathers in their collection. When these types of leathers are received the factory must “correct” or cosmetically repair the surface of the leather. They will have holes and range marks and many insect bites. Once the factory corrects these types of leathers then they must emboss them. This is a process that uses a metal stamping or engraving plate to put a natural “looking” grain pattern on the surface. Once again, we use none of these types of leathers in our collection.

The shine is determined by the amount of polyurethane sprayed on the surface. The more shiny, the more polyurethane; consequently, the more protection.

Two words “COMFORT & PITCH”. The Italians are the best in the world at manufacturing solid American comfort with a pitch that puts people in a very comfortable posture when sitting. This is an advantage that RM Italia will have over anything coming out of China. Please make sure your customer sits in the product and aware of this huge advantage.

Your order will leave our distribution center most of the time within 5 days of receipt of your order. In most cases you will receive your order within 10 business days from the time it is picked up by the freight specialists. In some cases it could be as much as 15 business days. Please call your rep or our office for more accurate information if needed.

We are continually analyzing market trends, new styling and cutting edge fashion. We design different looks depending on today’s design needs. We then dress our collections with leathers that are fashion forward for today’s marketplace. You can feel confident that if we make a decision to stock the style; it will sell.

We have positioned our collection to be right in the middle of where the majority of leather is being purchased. We also know that we are selling our product to comparable direct container pricing when you compare apples to apples. This gives our customers huge advantages. We have no middle man. Our product is direct from our exclusive factories in Italy. You do not have to purchase containers from China to get the value that we have. We give you tremendous flexibility in ordering. We have no minimum orders and your only investment is in the floor samples and any small amount of inventory you wish to carry.

It is normal for leather to have scars, insect bites, wrinkles and veining. These are “natural characteristics” of genuine leather. The greater the finish on the surface, the less characteristics will be shown. Our leathers at RM Italia will have some of these characteristics because we use a medium to high quality leather on all of our collections.

No. Leather is a byproduct of the beef industry.

It is very unlikely because we use only leathers that have a protective finish on the surface of the leather. If we did not have a polyurethane finish on the surface it would be easier to damage.

Yes. The main determining factor is the quality of leather is determined by the origin of the leather. Hides from the southern hemisphere (hotter climate) are much more abundant and tend to show more blemishes and defects and consequently have to be cosmetically altered or repaired. They are less supple and soft. Hides from the northern hemisphere (cooler climate) are less abundant and typically are higher in quality due to the climate in which these animals live. RM Italia uses hides from the northern hemisphere.

This is very normal. If you find that the cushions are a little to firm when you first unwrap the furniture, you should simply sit up and down on each cushion until the cellular structure of the foam and fiber is broken in. This process will take only about eight to ten up and down motions with your backside. You will then find that the cushions will sit very, very comfortably. The seat cushions will also become much more soft and comfortable day after day.